A new feature has been implemented that allows files of any type to be added to a customer record. This allows scanned copies of contracts, photos of installations, recordings of phone conversations etc. to be stored as part of the customer record, so that they're always quickly and easily accessible.
To use this, an FTP server must be set up and configured in the WISP settings (Users -> Add/Modify WISP):
When this has been done, and the relevant user rights have been added (from the Users page) a new section for attachments will be visible within the customer details page:
Attachments can be classified into various types (billing information, network information, maintenance and sales tracking), and separate user rights can be configured for each type, so that attachments can be restricted to just those that need access to them.
The Subscriber Auto Notification/Disconnect (SAND) process has been enhanced so that it can now automatically create a billing issue when an account is overdue for a specified period, and close that billing issue when all overdue invoices have been paid.
Work is currently in progress on the following features:
Auto Provisioning of Alvarion CPEs
Currently, auto provisioning within SIMPLer is supported for Canopy, Ubiquiti and MikroTik subscriber modules. This feature will extend coverage to CPEs from Alvarion.
Support for IP Pay Payment Gateway
Support will be added for the payment gateway from IP Pay. This will allow operators additional flexibility in choosing the gateway that they want to use for processing credit card payments.
Radius Integration
Work is in progress to provide the ability for SIMPLer to integrate with equipment / networks supporting RADIUS (Remote Authentication Dial In User Service) based AAA servers. Radius is a networking protocol providing centralized Authentication, Authorization, and Accounting (AAA) management information services for computers to connect and use a network service. This will help to improve the flexibility of the SIMPLer system, and allow easier integration with existing networks which are already using RADIUS.
Enhanced Campaign Support
We're currently working on enhancements which will provide better support for promotional campaigns. Campaigns will be more clearly separated from products (they're currently just products with negative prices), it will be possible to define trigger criteria which must be met before a customer is eligible for a campaign, and campaigns that a customer is on will be more visible from their customer details page.
Pro-Rated Billing
At the moment, if an operator invoices all their customers on a fixed day of the month (typically the 1st) and a customer is installed part of the way through a month, there isn't an easy way to pro-rate the charge for the first month. Changes will be made so that SIMPLer will automatically calculate the pro-rated charge for the first month of service in this situation.
View Last 5 Customer Records
An enhancement will be made so that the last 5 customer records that a user has accessed are visible, and easily accessible. This will make it much easier to navigate back to the page for a particular customer after performing other tasks within the system.
Azotel SIMPLer's Subscriber Auto Notification / Disconnection (SAND) system has been enhanced to allow operators to throttle customers to the appropriate downlink/uplink rate after they reach their monthly bandwidth allowance limit, or after an invoice is overdue for a specified period of time. This allows more graceful handling of overdue customers, because they remain connected, but at a slower speed than their original service.
Until now three functionalities were available:
Email Notification
Disconnection
Overage – automatic charge
An additional option has now been added giving Operators the ability to limit a customer’s bandwidth speeds (throttle) until more bandwidth has been added to their account.
Usage Graphs and Auto-Provisioning for MikroTik CPEs
One of the big advantages that SIMPLer has over competing systems is its ability to automate many of the steps required during the provisioning process for radio equipment from many vendors. To further improve usability, this automatic provisioning capability has now been extended to cover radio equipment from MikroTik.
Support for usage graphs from MikroTik CPEs has also been added.
