Billing and Operations Platform for WISPs and ISPs
simply put, a "wisp in a box" Designed by operators, for operators
The Azotel SIMPLer (Subscriber Information Management PLatform) makes it simple for Operators to deliver services to its customers. This is achieved by bringing together all information pertaining to a customer (subscriber) under the one "portal" view. In addition the services delivered to that customer are also controlled from that same "portal" view. Consequently SIMPLer is the one platform used across all Operator departments i.e. CRM, Dispatch, Provisioning, Service Delivery, Accounts, Help Desk, NOC, Marketing and Management.
Azotel SIMPLer reduces the costs and simplifies the business of delivering telecommunications services. The SIMPLer platform delivers everything a wireless Operator needs - other than the radio equipment via a single box platform which can be seamlessly integrated with an access network such as Canopy from Motorola's Wi4 range or similar.
Simplification is the key to the Azotel approach. By delivering all the technology in a box and following a prescribed simple business process, we significantly reduce both the operating cost and increase reliability. This in turn enables the delivery of a quality service to your end users. The Azotel system was first deployed in 2002 and has since been proven many times both in Ireland, Europe, Africa and North America.
Traditionally, WISPs tend to build up their core network and management solution using various equipment from a number of different vendors to address all necessary functions — advanced routing, network health monitoring, provisioning, bandwidth management, CRM etc. SIMPLer delivers all this functionality via a single interface. All portals, CPU intensive tasks and data are provided via the SIMPLer servers hosted in a controlled data center. The SIMPLer server communicates with the WIB-C (which is physically located in the Operators network) over a secure connection. The WIB-C stores all the information for running the network at that node. If the WIB were to lose connection to the server, the WIB would continue to function as normal with the rules that have been set on it.
What does that mean?
CUSTOMERS WILL NOT GO DOWN IF THE SERVER GOES DOWN!!
Rather than having to design, integrate and maintain multiple servers/equipment nodes, the Operator simply needs to plug two cables in to the WIB-C — one connects to the upstream IP connection (which can be provided via fibre, leased line, ADSL/DSL, Cable, or Satellite) and the second to the Access Network (e.g. Motorola Canopy, Tropos Mesh, etc). This greatly simplifies the setup and operations.
By simplifying all that is involved in deploying a network, there is now the added benefit that allows you as an Operator to deliver more reliable and superior service to your end customers.
The SIMPLer system is at the forefront of innovation for the Billing and ISP management and continues to add value to your business by providing quick and concise solutions for you.
end to build up their core network and management solution using various equipment from a number of different vendors to address all necessary functions — advanced routing, network health monitoring, provisioning, bandwidth management, CRM etc. SIMPLer delivers all this functionality via a single interface. All portals, CPU intensive tasks and data are provided via the SIMPLer servers hosted in a controlled data center. The SIMPLer server communicates with the WIB-C (which is physically located in the Operators network) over a secure connection. The WIB-C stores all the information for running the network at that node. If the WIB were to lose connection to the server, the WIB would continue to function as normal with the rules that have been set on it.